Version 2 – 05/20/2021

Definitions:

Throughout this document certain items may be referenced as follows:

Flies Canada, the company, may be referred to as “fliescanada.ca”, “company”, “we”, “us”, and/or “our”.

Fliescanada.ca, this website, may be referred to as “website”, and/or “site”.

Privacy Policy, this document, may be shortened to “policy”.

Customers and Users, any entity using our website, may be referred to as “you” and/or “your”.

General:

Flies Canada values and respects the significance of online privacy. We are committed at the highest standard to protect your privacy through the abidance and expression of this policy.

This policy outlines how we receive, manage, and use information on/from our website and explains what information you may provide us by using our website. We highly encourage all users to become familiar with this entire document. 

This policy is integral to our Terms and Conditions.

We make it our intent to provide this policy in a clear and legible format so all of our users can fully understand how their information is handled. If at any time you need further assistance or require an alternative description of any item in this document, please contact us immediately using the form found on our Contact Us page (www.fliescanada.ca/contact-us).

Amendments:

We reserve the entire right to make changes to this policy at our own discretion. Your continued use of our website is bound by the privacy policy in effect at the time of your usage. You agree to accept the current privacy policy each time you access our website. For this reason, we highly encourage you to review this policy regularly.

User Generated Content:

Listings and Reviews:

All information submitted by a user on our website using the add a listing feature, or the review feature, will be stored on our website and become publicly visible upon approval. All submissions are initially moderated by our team to ensure compliance with our terms.

Removal Requests:

If any user generated content or shared content is posted that reveals personal information about you, without consent, please contact us immediately to have it removed.

Built-in Messaging:

We offer a built-in messaging system on our website for user convenience. This messaging system is available for any member to use. Conversations will be stored on our servers for your record, however, Flies Canada does not have access to view any actual conversation stored. All communications between users are at the sole discretion of the users involved.

Payment and Credit Card Information:

For your security, Flies Canada does not collect or store any form of payment information. As a company, we do not process any form of monetary transaction on our website. Any communication between users regarding payments on our built-in messaging system is at the sole discretion of our users. The above policy on Built-in Messaging applies.

Newsletter:

By subscribing to our newsletter you are voluntarily adding your email address to our mailing list, and are agreeing to us occasionally sending you mail. We do our best to only include valuable information in our newsletter emails, and try to keep them to a minimum. Content included in our newsletter may include, but is not limited to, promotions, deals, updates, and new features. We offer the ability to subscribe or unsubscribe at any time at your own discretion. Please find the link to unsubscribe at the bottom of any of our newsletter emails, or contact us directly with your address to have it removed. We will never share your email address.

Collection of Information:

Types of Information Possibly Collected:

We may collect three types of information from users on our website as follows:

• Non-personal Information

Non-personal information includes information that is about you, but does not directly identify you. Examples of this type of information may include, but is not limited to, your IP address, internet browser type, and/or type of viewing device (desktop, mobile, etc.).

• Personal Information

Personal information is any information that directly relates to your identity. Examples of personal information may include, your name, address, postal code, city, state/province, email address, telephone number, and/or any other information by which a user could be identified.

• Third-Party Service Information

Information from third-party services refers to tracking/advertising/verification data available to us of our users provided by a third-party service. Our website uses Google Analytics, Google Ads, and Google reCAPTCHA for tracking, advertising, and verification purposes. We may receive non-personal data from these services that can include, but is not limited to, information such as geographical location, age, browsing habits, pages viewed, length of time visited, and similar browsing behaviour. We do not directly control the type information collected by these services and, in hand, highly encourage you to become familiar with Google’s Policies (https://policies.google.com/).

How we Collect Information:

• Information directly provided to us from you

This includes, but is not limited to, information sent to us through a website form or an email, or a listing submission.

• Automatic tracking and collection

As you use our website we may use automatic data collection/tracking technology (Google Analytics) to collect certain non-personal information about you. This information includes, but is not limited to, details of your visits, page views, length of visit, usage patterns, and/or computer IP address. This technology automatically operates in the background upon, and during, access of our website. 

Usage of Information:

General Intent:

Our company collects and uses data collected for creating the best possible experience for our users. We use information for business purposes only with the user’s safety always in mind. We do not use data in any sort of malicious form.

We use collected and provided information of you, personal and non-personal, strictly in the following ways:

• Information directly provided to us from you

Used to provide you with products/services/answers that you request from us.

• Automatically collected data

Used to improve your experience with our website and its functionality. This data is used for analytical purposes so we have a better understanding of our users and their habits while interacting with our site. With this information we can provide our users with an experience tailored to their preferences and continually better our company.

Cookies:

A cookie is a very small text file placed on your computer from a website used for tracking, management, and/or personalization features. We may make use of cookies to help make a user’s experience more seamless upon re-visiting our website. You may choose to block cookies by adjusting certain settings in your browser. If you refuse to accept cookies while using our website, you may experience poor quality while accessing certain pages/services. 

If you do not block cookies, our website may issue cookies to your system whenever you access our site.

Disclosure of Information Usage:

Your information will never be used or shared in ways other than what is stated in this privacy policy.

1. Your personal information will never be shared, with strict exceptions only for:

• Sharing information, in extreme cases, to a Canadian legal authority that lawfully requires us to comply.

2. Although rare, we may share your non-personal information at our own discretion.   
3. Third-party services (Google Analytics) will have access to your non-personal data in which they collect and provide to us. Although we cannot control how third-parties handle information, it is our intent to state clearly how we use these services. We encourage any questions that pertain to data handling between us and any third-party service.

Protection of Information:

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access, alteration, disclosure, and/or destruction. To prevent unauthorized access, maintain accuracy, and ensure correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. We encrypt transmission over our website with SSL (Secure Sockets Layer) meaning that any data transferred to or from our website is safe when browsing on our domain “https://www.fliescanada.ca/”. While no computer system is completely secure, the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data handled.

For any personal data contained in your own account on our website, you are responsible for setting a password of sufficient strength to protect your information (an alpha-numeric password containing special characters is strongly recommended).

With this being said, we cannot guarantee the absolute protection of your data. The transmission of personal data to us is provided entirely at your own discretion.

Clarification and Questions:

As previously stated, we take privacy very seriously and want to ensure all of our users are aware of this policy. We understand that not everyone may be familiar with all of the terms used throughout this document so we are always available to provide further explanation. If you ever have any questions regarding any part of this document please contact us immediately using the form on our Contact Us page (www.fliescanada.ca/contact-us/).